FAQs

How do I arrange to come and look a round the nursery
You can either arrange a look round, by calling us on 01423-563969, email on This email address is being protected from spambots. You need JavaScript enabled to view it. or book in online here

Do I have to pay a deposit?
Yes there is a £100 fully refundable deposit, refunded when your child leaves nursery. There is also a £50 non refundable registration fee, for getting your child setup on our systems. This doesn't apply if you are only using the 15 hours government funded childcare.

Does my child have a settling in period?
We offer 4 hours of free sessions to help get your child settled, we ask that for the first hour at least one of the parents stay with the child so that staff can obtain the relevant child related information and consent to ensure a smooth transition into nursery. You can have more that the 4 hours settling in if you wish, after the initial 4 hours free sessions we charge £2.50 per hour for settling in sessions.
We generally aim for settling in sessions to begin one month before the start date with the child for settling in until he or she is happy to be left, this is very flexible however and can be longer or shorter as required by the parents.

What time is the nurseries opening hours
we are open from 7:30am – 6:30pm, Monday to Friday, 52 weeks a year except bank holidays.

What is the ratio of adults to children in the nursery.
The OFSTED regulations require that children aged 0 – 2 years have 1 staff member to 3 children. Children aged 2 – 3 years have 1 staff member to 4 children. Children aged 3 years + have a 1 staff to 8 children.
We always try and ensure that our staff ratios are better than the national standard

How much does it cost
Our price list is here remember fee’s are paid based on your booked sessions and not on your child’s attendance.

Can I change my sessions if needed
Yes if you wish to increase your session’s we will do this as soon as is practical, if you wish to reduce your sessions we will require one month’s written notice

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